Guest Reviews

We thrive on feedback and rely on reviews from our guests to make improvements to our offerings. We welcome any and all comments on our facilities, services, website or anything else you'd like to share! Please click on the TripAdvisor® or Facebook® icons below to leave your review.

Golda T
Golda T
2023-03-23
Verified
Amazing Experience, Looking Forward to Another Visit My family and I had such an amazing time in Cuba, with credits to Chateau Blanc and their team.The hotel was crystal clean and everything was super comfortable. The staff was friendly, helpful, and generous always there to help. Highly recommend to anyone looking for a vacation where you will be pampered, looked after and well take care of. Hope to visit again!
Daniel Z
Daniel Z
2023-03-19
Verified
A Rare Gem in Havana The Chateau Blanc Kosher Hotel is a rare gem in Havana. The hotel has beautiful, luxurious rooms with clean, modern bathrooms. The rooftop has beautiful views of Havana. The hotel’s owner Scott and his caretaker Marta are the epitome of hospitality. I would highly recommend the Chateau Blanc for anyone visiting Havana.
Binyomin T
Binyomin T
2023-03-17
Verified
Luxurious and Tailor Made Experience If only we had the ability to give more than 5 stars. The experience was luxurious. We came as a family with a bunch of small children and the whole team worked as a unit to adapt the experience to suit our needs. The preplanned itinerary was adjusted and we successfully completed most of the Havana highlights even with the kids. What stands out the most is the feeling of being well taken care of in every possible way. The individuals in the chateau are each authentic and genuine in their area of expertise and give it their all to make sure the guests are as comfortable and tended to as possible. From the management and all the departments involved, we felt so comfortable and knew we were in good hands. For some specifics: -we don't speak any Spanish and we felt so much more comfortable because we had someone with us at all times who spoke both English and Spanish-in order to get to see some highlights babysitting was offered (and they even brought in extra hands to make sure all the kids were tended to)-although the neighborhood is safe and is very comfortable and calm to be in, there is tight security by multiple individuals which only enhances the experience when in a foreign country-the little things that make a big difference: helping carry bags and lift the strollers, full time driver, opening the car doors for us, helping loading and unloading the kids, daily room service (and even extra linen changes for the kids when necessary) The trip was more of a success than I imagined and the kids walked off the long plane ride home with smiles on their faces. As a side note for Orthodox Jews, it was a pleasure to be in a place where everyone is understanding and welcoming to our needs. There is nothing like being yourself and doing the things as you feel comfortable with knowing that the team is there to support you while you are on vacation and make sure you have a tailor made experience. We would most definitely go back!
Simon F
Simon F
2023-03-08
Verified
5 stars all the way Chateau Blanc is a delightful oasis in the sometimes challenging city of Havana. Chateau Blanc is spotlessly clean, marvellously hospitable and a quiet, homely place to rest-up. Marta and her team try really had to make guests feel relaxed. Her Friday night cooking and fresh baked challahs and lemon pie were amazing. Rooms are comfortable, there is plenty good coffee in the mornings. What more could anyone ask for?
Isaiah Rothstein
Isaiah Rothstein
2023-03-07
Verified
Incredible Place to Stay! Martha, Alfredo, Marchello, Endida are world class hospitality and professional. Thank you Cindy! Chataeu Blanc is warm, elegant & a regal place for Kosher people to bask in the beauty of Cuba! Thank you Cindy and your family for being awesome and super helpful and for building and maintaining this wonderful casa. Hope to be back again.
Sarah
Sarah
2023-02-20
Verified
Fantastic trip, and even better service! We had a fantastic trip to Havana, with the team at Chateau Blanc there to guide us every step of the way. They provided all the delicious authentic (and kosher) meals, a wonderful tour guide in Juan-Carlos and a phenomenal driver who, despite the crappy roads of Havana, avoided every pothole. The B&B itself is GORGEOUS and the views from the rooftop area are just delightful from sunrise to sunset. Marta, who ties it all together, is funny, warm and overall a wonderful host.
Fran A
Fran A
2023-02-16
Verified
Fantastic accommodations!! We traveled through Cuba for a week and spent 3 nights in this lovely spacious modern comfortable BnB in Havana. Marta is wonderful and so accommodating to anything you might need. Breakfast was delicious, complete w/ a lovely view from the roof patio. By far our nicest accommodations during the week! I highly recommend. My husband and I had a lovely large suite, and our adult children shared a large room next door.
Fredericksburger
Fredericksburger
2023-02-09
Verified
A welcoming home Our group of eight friends and family enjoyed exploring Cuba and returning each day to this modern, comfortable hotel with friendly staff. The rooms are spacious and well furnished, the breakfasts were delicious, and best of all was Marta, who explained everything from how and whether to change our dollars to the best restaurants in walking distance. Highly recommended!
bergerjudy
bergerjudy
2023-02-07
Verified
Comfort, elegance and Jewish connections at a beautiful Havana home My friend and I had a wonderful experience at Chateau Blanc, and I highly recommend it. This was our first time in Havana and Cuba. The staff (Marta and Alfredo) were extraordinarily helpful in assisting us in every way, and we enjoyed getting to know them. The home and our rooms were spacious, lovely, comfortable and beautifully decorated. Breakfast was tailored to our needs and generously portioned. Moreover, the White family who owns the property helped us connect with the Havana Jewish Community and arrange a local tour for us of Jewish Havana. They also co-sponsored with us and prepared a meal for the major synagogue there, enabling the Jewish community to gather, worship, and eat together for one of the first times since the pandemic. The kitchen is set up so that anyone who keeps kosher can do so comfortably there. The spacious and beautifully decorated upstairs patio where we ate offered nice views of New Vedado.I felt very safe at and around the Chateau Blanc and loved the location so near the forrested preserve, with walking trails and a gentle river. The only drawback to New Vedado is that it takes awhile to get into the center of town where many other Havana attractions are located. But I would recommend the Chateau without hesitation, and especially for others who want both comfort and connection with Cuba's Jewish community.
Craige Family
Craige Family
2023-02-07
Verified
Chateau Blanc: welcoming, well-maintained, comfortable A lovely B & B, about 15 minutes from the city center. Beautifully maintained, exceptionally friendly and helpful staff. Pleasant third floor terrace overlooks the city. Kosher breakfasts, with eggs, fresh fruit and juice. Paintings by renowned Cuban artists in the common areas.

I am 75 years old and yearned to go back to the place I was born. I am so happy that I found Chateau Blanc. They made this happen for me. My mobility is not what it used to be and I was fearful that I was not going to be able to handle this type of travel. Juan Carlos, our guide, and Pedro Luis, our driver, made sure I was able to experience everything from my childhood. I am indebted to them for making this happen for me. The highlight of my trip was visiting el Centro Hebreo Sefardi Syngague and the Patronato, where I spent a good portion of my childhood. To be reunited with old friends and to be able to give back to my community filled me spiritually. My accommodations were comfortable, clean, and inviting. The food was delicious! The taste of all of the fruits brought me back to my childhood. Thank you, Cindy, Marta, and Alfredo for making this happen. I cannot wait to see you again.
Sonia Geltman
Sonia Geltman
2023-01-12
This was by far the most impactful vacation I’ve ever had, which would not have been possible without the services of Chateau Blanc. The staff was completely attuned to our every request. Cuba is not the simplest place to get around, and traveling with multi-generations can be challenging. Marta, our hostess (the true captain of this ship), and Alfredo (her first mate) have an attention to detail, which made everything happen for our group. I cannot rave enough about Juan Carlos, our guide, and Pedro Ruiz, our driver. Each day was full of exploration, learning, personal growth, connection, and fun. Truly the best way to travel to Cuba is by staying at Chateau Blanc.
Erica Hope Geltman-Linardi
Erica Hope Geltman-Linardi
2023-01-10
Estoy muy agradecida con el servicio del hostal. Los contacté para saber si podían venderme vino Kosher para nuestra celebración de Pesaj. El trato fue excelente y me vendieron las botellas muy amablemente, a pesar de las complicaciones que se presentaron. Recomiendo el lugar, es precioso y son muy serios en el cumplimiento de los procederes judíos.
Dayana Tejera
Dayana Tejera
2021-03-23
Fantastic place! I can not speak highly enough about it. Great staff, fantastic amenities all easy distances from everything while keeping you ensconced in a peaceful and quiet neighborhood.
Joe Garcia
Joe Garcia
2021-01-02
Must come when in Habana! Clean and cozy hostal with their employee's great hospitality. 5 ☆☆☆☆☆
Eun Sue You
Eun Sue You
2020-02-04
A Beautiful Haven In Havana This is by far the most beautiful bed and breakfast I know in Havana – and I have been to Havana many times over the three years that I worked on my photography project about the Jewish people of Cuba. The place is spotless, the food is great and both the staff and owners are super nice and helpful. The bar, where they serve the best Cuban rum and some wonderful cocktails (Mojitos, Cuba Libres) should definitely be mentioned as well. Thanks again, I hope to be back many more times!
Martin Cohen
Martin Cohen
2019-12-31
Just returned from Cuba last week and had an amazing experience at Chateau Blanc ! The hotel was brand new and had all the amenities you could ask for. The room was well decorated ! The hotel has three floors and all have comfortable sitting areas. On the top floor there is a full bar and two outdoor decks which is a perfect place to sit while having breakfast or a cocktail. The staff is what sets this place apart as they are always there with a smile and a helping hand . They didn’t miss any detail from greeting and picking us up at the airport to helping us plan and drive us to our daily sights. ( tobacco factory, Rum museum and even a Cuban baseball game !) One of my favorite Trips of all time !!!!
Michael Schnitzer
Michael Schnitzer
2019-09-27
Rooms are clean, elegant and beds are very comfortable. They have anticipated and provide every amenity you can think of! 5 star all the way!
Jill Heffler Rhim
Jill Heffler Rhim
2019-06-26